Welcome to Iksaa.in! By accessing or using our website, you agree to the following Terms and Conditions. These terms govern your access to and use of our website and the purchase of our products. Please read these Terms and Conditions carefully before using our services. If you disagree with any part of these terms, we advise you to discontinue the use of our website.
1. Acceptance of Terms
By visiting, accessing, or purchasing from Iksaa.in, you accept and agree to be bound by these Terms and Conditions along with our Privacy Policy, Shipping Policy, and Return and Refund Policy. These terms apply to all users of the website, including but not limited to visitors, customers, and vendors. If you do not agree to these terms, please refrain from using the website.
2. Changes to Terms
Iksaa.in reserves the right to update, modify, or replace these Terms and Conditions at any time. Such changes will be effective immediately upon posting on the website. It is your responsibility to regularly review the terms, as your continued use of the website constitutes your agreement to any modified terms. We will notify users about significant changes via email or website notifications.
3. Product Information
- We strive to ensure that the product descriptions, images, prices, and details on Iksaa.in are as accurate as possible. However, errors may occur. Iksaa.in does not guarantee that all content on the website is completely free from inaccuracies, typographical errors, or omissions.
- If a product offered by us is not as described, your sole remedy is to return it unused, in compliance with our Return and Refund Policy.
4. Pricing and Availability
- All prices on Iksaa.in are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
- Prices of products may change at any time without notice. The price at the time of order placement will be the price you are charged.
- Product availability is not guaranteed. If a product becomes unavailable after placing your order, we will contact you to offer an alternative product or issue a refund.
5. Payment Terms
- Payments must be made in full at the time of purchase through the available payment methods on Iksaa.in, which may include credit cards, debit cards, UPI, net banking, and other online payment methods.
- By providing your payment details, you confirm that you have the authority to use the selected payment method and that the details are accurate.
- We reserve the right to cancel any order if payment is not received, if there are discrepancies in payment information, or if fraud is suspected.
6. Shipping and Delivery
- Our shipping policy outlines the shipping methods, costs, and estimated delivery times. We make every effort to dispatch your order as quickly as possible; however, actual delivery times may vary due to factors beyond our control.
- Once your order is shipped, you will receive a confirmation email with tracking details (if applicable). Iksaa.in is not responsible for delays caused by external factors such as customs, natural disasters, or shipping carrier issues.
- For full details, please refer to our Shipping Policy.
7. Returns, Refunds, and Exchanges
- If you are not satisfied with your purchase, you may request a return or exchange in accordance with our Return and Refund Policy. Items must be returned in their original condition and packaging.
- Please ensure that you provide a valid reason for the return and that all necessary documentation (such as invoices and order confirmations) is submitted.
- Refunds will be processed within a certain time frame as per our Return and Refund Policy. Any return shipping costs will be borne by the customer unless otherwise stated.
- Iksaa.in reserves the right to refuse any return or exchange that does not comply with our return conditions.
8. Product Use and Care
- Iksaa.in provides detailed care instructions for each of our products. It is the customer’s responsibility to follow these instructions to ensure the longevity and quality of the items.
- We will not be liable for any damages, defects, or loss of functionality caused by improper handling, misuse, or failure to adhere to the care guidelines provided.
9. Intellectual Property
- All content on Iksaa.in, including but not limited to text, graphics, logos, images, videos, and software, is the property of Iksaa or its content suppliers and is protected under Indian and international copyright laws.
- You are granted a limited, revocable license to access and use the website for personal, non-commercial purposes. Any reproduction, modification, distribution, or republication of website content without prior written consent from Iksaa is strictly prohibited.
10. User Conduct
When using Iksaa.in, you agree to:
- Not engage in any activity that interferes with or disrupts the website’s functionality, security, or servers.
- Not use the website for unlawful purposes, including but not limited to fraud, unauthorized access to data, or intellectual property infringement.
- Not upload, post, or transmit any content that is defamatory, offensive, or violates the rights of others.
- Adhere to all applicable laws and regulations while using the website.
11. Third-Party Links and Content
- Iksaa.in may contain links to third-party websites or services that are not owned or controlled by us. We have no responsibility for the content, privacy policies, or practices of any third-party websites.
- Any third-party content or services accessed through Iksaa.in are provided “as is” without any warranties or representations.
12. Privacy and Data Security
- We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.
- By using the website, you consent to the collection and use of your information as described in our Privacy Policy.
- While we take appropriate measures to secure your data, Iksaa.in cannot guarantee that unauthorized third parties will never be able to defeat our security measures.
13. Limitation of Liability
- Iksaa.in will not be liable for any direct, indirect, incidental, or consequential damages that arise from the use of or inability to use our website or products.
- We are not responsible for any damages or losses incurred due to delays in delivery, product inaccuracies, or reliance on the website content.
- In no event will the total liability of Iksaa.in exceed the amount paid for the specific product in question.
14. Disclaimer of Warranties
- All products and services provided by Iksaa.in are offered on an “as is” and “as available” basis.
- We do not make any warranties or representations about the accuracy or completeness of the website’s content or the suitability of the products for any specific purpose.
- Iksaa.in disclaims all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Indemnification
You agree to indemnify and hold harmless Iksaa.in, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the website, your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.
16. Termination
- We reserve the right to terminate or suspend your access to the website and its services without notice if you breach any provision of these Terms and Conditions or engage in activities that we consider harmful or unlawful.
- Upon termination, all provisions of these terms that should survive termination will remain in effect, including but not limited to intellectual property rights, indemnity, and limitations of liability.
17. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of Iksaa.in will be subject to the exclusive jurisdiction of the courts located in Guwahati, India.
18. Contact Information
If you have any questions or concerns about these Terms and Conditions, please feel free to contact us at support@iksaa.in. We are here to assist you and ensure a pleasant shopping experience.
Thank you for choosing Iksaa! We appreciate your trust and look forward to providing you with the best products and services.